Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment. We do not pass on your details to any third party or Organisation.
If you sign up to our newsletter we may use your email address to send you information about products or services.
You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at firstname.lastname@example.org or mailing us at: Triveda Ltd. 4 Shepherds Court, 35 Sheepcote Road, Harrow HA1 2JS.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
We do not store credit card details nor do we share customer details with any 3rd parties. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service. (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in the US and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
DATA USE AND SALES DETAILS
Under the Data Protection Act 1998, practitioner and/or client details stored by Triveda Ltd are not disclosed or distributed to other practitioners, clients or third parties. Any person may request a copy of details we hold on them, including contact details, personal sales and commission totals if applicable. Practitioners may request anonymous sales reports of their client’s purchases giving only the date of sale and total amount. We are unable to disclose who made the purchase and what items were sold.
If a practitioner wishes to discern further detailed information we must receive a letter containing written consent from the client specifying precisely what information may be disclosed to their practitioner. By agreeing to these terms and conditions all practitioners given permission by their clients to obtain data also agree to not disclose this information to any other persons or third parties.
COOKIES & MONITORING
Strictly necessary cookies - These are cookies that are essential to the operation of our website.
Analytical/performance cookie - These cookies allow us to recognise and count the number of visitors to our website.
Functionality cookies - These cookies are used to recognise you when you return to our website.
Targeting Cookies - These cookies record your visit to our website, the pages you have visited and the links you have followed.
We may monitor traffic to our site and collect the following information:
The IP address of your computer.
The referring website from which you have got to our website from.
The reasons for this are:
To make ongoing improvements to our website based on this data.
To see our most popular sources of business.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at email@example.com or by mail at: Triveda Ltd, 4 Shepherds Court, 35 Sheepcote Road, Harrow HA1 2JS.