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Trade terms and conditions

DISCOUNT & COMMISSION STRUCTURE

Under our Practitioners Trade Account scheme, we offer various discount structures for bulk orders when ordering over 3 or more single or multiple products.

For our commission scheme, 20% of each purchase made using a client voucher code is split between the client and their practitioner. The client receives their 5% discount on each individual purchase made whilst the practitioner receives a 15% commission bonus on every sale.

To register for our trade discounts and commission scheme Practitioners must register to open a trade account with us. A discount voucher code specific for you will then be generated for your clients to use when shopping with us.

Only one Discount/Commission structure may be applied to each purchase. If your clients qualify for our bulk discount then they will not be legible for the 5% discount. If they do apply this code as well they will be liable to pay Triveda the 5% discount applied to their order.

The practitioner may request to withdraw from the scheme at any time. This bonus is paid direct into the practitioner’s bank account via BACS payment. Payments are made every quarter after they are earnt; if commissions do not reach £5 by payment day, they will not be paid until the following quarter.

By agreeing to these terms & conditions you understand that we cannot guarantee this payment is made on the same day each quarter and that payments may be held for over a month before being processed. Discounts do not apply to all items...

* Please note that discounts and commissions do not apply to already discounted items. Only one discount scheme can be applied to every order.

VOUCHER CODE USAGE

All voucher codes associated with the Triveda Practitioner Trade Account scheme can only to be used by the registered user and no other persons, customers, clients or practitioners. Triveda Ltd reserves the right to cancel or amend a practitioners and/or clients card scheme upon confirming a transaction has been processed by an unregistered user.

List Prices The bulk discounts off online prices are available to both practitioners and online customers. The practitioners’ client discount code cannot be used in conjunction with the bulk discounts. The prices are correct at the time of going live online, however we reserve the right to amend prices due to the event of seasonal and market fluctuations without notice. All prices for the Goods are in £ Sterling, if paying in Euros the current bank exchange rates will apply.

TO PLACE AN ORDER

Trade Account: To open a trade account with us please fill and return the Practitioners Trade Account Form online with a copy of your Ayurvedic qualification certificate. Once a trade account has been set up you can order via our website, by email or by filling in an order form (on request).

FOR BULK ORDERS: OVER 36 ITEMS OR MORE

Via email: Orders can also be placed via email on herbs@triveda.co.uk. Once received, we will email you a Pro Forma invoice with our bank details, once payment has been received and the funds cleared. For orders above £100 we offer Free delivery using via first class signed Royal Mail.

Payment Terms Payment shall be made at the time that the order is placed and a Pro forma invoice is raised (for Bulk orders). Payment may be made by, and is accepted by, cheque, BACS payment or direct bank payment: Cheques must be made payable to “Triveda Ltd” and crossed “payee only”.

Deliveries: If paying by cheque, deliveries will be made within 3 working days after receipt of cleared funds. Next day and weekend deliveries can be arranged, and price will be quoted for this service at the point of request. Delivery charges will vary dependant on order value, parcel weight and destination. The risk of damage to or loss of Goods ordered from Triveda Herbs will pass to the Customer when the goods are delivered. Triveda Ltd shall not be liable to compensate the Trade Customer by way of damages or otherwise for non-delivery or late delivery of the Goods or for any loss consequential or otherwise arising from non-delivery or late delivery.

MODIFICATIONS TO THE SERVICE AND PRICES

The prices listed are correct at the time of going to print, however we reserve the right to discontinue or amend prices due to the event of seasonal and market fluctuations without notice. Trade prices apply to Practitioners and Trade Account holders only. All prices for the Goods are in £ Sterling, if paying in Euros the current bank exchange rates will apply.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

RETURNS AND REFUNDS

We offer all our customers the right to cancel their order before despatch or return their order and request a refund within 21 days of receipt.
For more detail, please review our Returns Policy.

DISCLAIMER

Practitioners prescribing herbal supplements to their clients must be solely liable to check what prescription medication their clients are currently taking and intend to also take nutritional or herbal supplements purchased from Triveda Ltd that the combination of their prescription medication and supplements or natural remedies are suitable.

We do not accept liability for any loss (direct, indirect, or consequential) which may arise from clients buying supplements recommended by their practitioners through our website.

TERMS OF SERVICE

Please refer to our general Terms of Service

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